AVP - IT Chief Technology Officer

• Establish and mature Agile delivery practices across application teams.
• Own CI/CD pipelines, DevOps tooling, and automation to accelerate delivery while maintaining quality and security.
• Drive continuous improvement in delivery predictability, velocity, and quality.

• Maintain accountability for application lifecycle management, including:
• Currency and technical debt management
• Rationalization and modernization planning
• Retirement of obsolete or redundant systems
• Partner with Architecture, Security, and Portfolio Management to ensure investment discipline and sustainability.

• Lead delivery of major strategic initiatives, including:
• Core system modernization
• Digital customer experience platforms
• Enterprise integration and data modernization efforts
• Ensure initiatives are delivered with clear ownership, disciplined execution, and measurable outcomes.

• Build, lead, and inspire a high‑performance technology organization.
• Attract, develop, and retain top engineering and technology talent.
• Foster a culture of accountability, collaboration, continuous learning, and operational excellence.

• CIO and Executive Management Team
• Business Unit Leaders and Executives
• Infrastructure/Operations, Security CISO, Enterprise Architecture and Project Management Office Leadership
• External technology partners and vendors

Key competencies:

• Technical expertise: In-depth knowledge of enterprise application platforms, cloud computing and immersion technologies. Ability to use strategic planning to translate business goals into technology solutions.
• Communication and collaboration: Exceptional communication and interpersonal skills. Ability to collaborate with other executives, stakeholders and teams across the organization, and to influence people to achieve common goals.
• Project management: Strong project management skills, including experience with agile methodologies and change management.
• Analytical skills: Excellent analytical and problem-solving abilities; proficiency in data analysis and performance metrics.
• Financial acumen: Understanding of financial principles and ability to manage budgets and optimize costs.
• Leadership and decision making: Readiness to lead, inspire and develop innovative teams. Ability to foster a culture of continuous improvement while demonstrating sound judgment and making timely, effective decisions.
• Customer focus: Prioritization of the needs of our business and its customers. Ability to drive initiatives that enhance customer satisfaction and business value.

Integrity and trust: High ethical standards and trustworthiness.

Ability to act consistently with transparency and accountability

• Bachelor’s degree in computer science, Information Systems, or related field (Master’s preferred).
• 10+ years of progressive IT leadership experience, including enterprise application development and integration.
• Demonstrated leadership experience in P&C insurance or regulated financial services environments.
• Experience with large scale delivery projects.
• Deep experience with:
• Full‑stack development (Java‑based ecosystems)
• Enterprise integration and APIs
• Data platforms (Data Warehouse, modern data lakes)
• Agile and DevOps / CI‑CD practices
• Core Insurance applications (Policy, Claims, Billing) and platforms.
• Artificial Intelligence, robotic process automation (RPA) and workflow technologies.

• Experience leading large‑scale modernization programs.
• Strong executive communication and business partnership skills.
• Proven ability to balance run stability with transformational change.

• Delivery of strategic initiatives on time, on budget, with quality to deliver desired business outcomes.
• Strong application portfolio health, with 5-year business technology roadmap and technical debt reduction strategies.
• Increased delivery predictability and engineering maturity
• Strong business satisfaction with IT partnership and outcomes