AVP, Business Intelligence & Analytics

Intake & demand management Own and continuously improve the intake process for BI, reporting, and analytics requests - including submission, clarification, categorization, triage, tracking, and stakeholder communication.

Develop practical frameworks for assessing urgency, business value, effort, sensitivity, and dependencies; partner with the Head of People BI & Analytics on major prioritization and capacity tradeoffs.

Maintain visibility into request volumes, backlog, turnaround times, recurring demand, and available capacity; surface bottlenecks and propose remedies.

Identify recurring or manual requests that should be automated, standardized, or converted into self-service solutions.

Analytics & reporting delivery Execute routine reporting requests and analytical requests end-to-end - from stakeholder discussion through requirements, analysis, validation, and delivery.

Translate ambiguous business questions into clear requirements, analytical approaches, and reporting outputs.

Query, combine, and analyze using SQL and other analytical tools.

Design, develop, and maintain intuitive self-service dashboards using Tableau or comparable enterprise BI platforms.

Lead defined analytics projects across workforce, organizational, recruiting, talent, performance, and survey domains.

Synthesize findings into clear implications and practical recommendations for business stakeholders.

Partnership & product contribution Contribute to the design and enhancement of People Analytics datasets, dashboards, and reporting products.

Partner with Data Engineering and Technology teams to define data requirements, resolve dependencies, and investigate source-data, modeling, and quality issues.

Document business logic, data sources, definitions, calculations, assumptions, and known limitations.

Build trusted stakeholder relationships and communicate progress, findings, risks, and tradeoffs clearly.

Team leadership (future scope) Potential to build and lead a small team of junior analysts responsible for Tier 1 service delivery - routine reporting tickets, recurring requests, and standardized outputs.

Define intake routing between Tier 1 (routine) and higher-tier (complex/bespoke) work, and set quality, turnaround, and documentation standards for Tier 1 delivery.

Coach and develop junior analysts, review their work, and create a path for them to take on progressively more complex analyses over time.

Balance hands-on delivery of complex work with oversight of the team's routine throughput.

MINIMUM QUALIFICATIONS 5+ years of experience delivering business intelligence, reporting, or analytics solutions in a business or enterprise setting.

Demonstrated experience independently owning complex reporting, dashboard, or analytics work end-to-end - from scoping and requirements through validation and delivery.

Strong SQL skills, including querying, combining, and validating data across multiple structured sources.

Hands-on experience building and maintaining dashboards in Tableau, Power BI, or a comparable enterprise BI platform.