indeed
Automotive Service Advisor
Motorbay Auto General Repairing LLC
Dubai, UAE
Full Time
Mid
Onsite
AED 3,000/month / month
2 weeks ago
Customer ServiceVehicle Repair KnowledgeCommunicationComputer SkillsUpselling
Free
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Customer ServiceVehicle Repair KnowledgeCommunication
About the Role
Motorbay Auto General Repairing LLC is seeking a customer-focused Automotive Service Advisor to act as the key link between customers and the workshop. The role involves greeting customers, preparing job cards and estimates, coordinating with technicians, and ensuring excellent service.
Key Skills for This Role
Customer ServiceVehicle Repair KnowledgeCommunicationComputer SkillsUpselling
Responsibilities
- Greet customers and understand their vehicle service or repair needs
- Prepare job cards, service estimates, and invoices
- Coordinate with technicians to ensure timely and accurate repairs
- Explain repair work, costs, and timelines clearly to customers
- Follow up with customers on job status and delivery
- Handle customer queries, complaints, and service feedback professionally
- Upsell value added services when appropriate
- Maintain accurate service records and documentation
Requirements
- Previous experience as a Service Advisor in an automotive workshop
- Good knowledge of vehicle repairs and service processes
- Strong communication and customer handling skills
- Basic computer skills (job cards, invoicing, workshop software)
- Ability to work under pressure and manage multiple jobs
- English required
Full Job Posting
Job Description
- We are looking for a customer focused Automotive Service Advisor to join our workshop team. The ideal candidate will act as the key link between customers and the workshop, ensuring smooth service operations and excellent customer satisfaction.
Key Responsibilities
- Greet customers and understand their vehicle service or repair needs
- Prepare job cards, service estimates, and invoices
- Coordinate with technicians to ensure timely and accurate repairs
- Explain repair work, costs, and timelines clearly to customers
- Follow up with customers on job status and delivery
- Handle customer queries, complaints, and service feedback professionally
- Upsell value added services when appropriate
- Maintain accurate service records and documentation
Requirements
- Previous experience as a Service Advisor in an automotive workshop is preferred
- Good knowledge of vehicle repairs and service processes
- Strong communication and customer handling skills
- Basic computer skills (job cards, invoicing, workshop software)
- Ability to work under pressure and manage multiple jobs
- English required; additional languages are a plus
Pay
- AED 3,000.00 AED 4,000.00 per month
Job Type
- Full time
Work Location
- In person
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