indeed
Automotive Service Advisor
Aber Testing
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 3,000/month
Discovered 3 weeks ago
Automotive service advisingGarage management systemsVehicle servicing and maintenanceVehicle repair proceduresJob card preparationQuotations and estimates
Free
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Automotive service advisingGarage management systemsVehicle servicing and maintenance
Role Overview
Join an automotive garage team as an experienced Service Advisor.
The role requires previous garage or workshop experience and familiarity with garage management systems and software.
Key Skills for This Role
Automotive service advisingGarage management systemsVehicle servicing and maintenanceVehicle repair proceduresJob card preparationQuotations and estimates
Full Job Posting
Role Overview
Join an automotive garage team as an experienced Service Advisor.
The role requires previous garage or workshop experience and familiarity with garage management systems and software.
Customer and Repair Coordination
- Receive customers and understand their vehicle service and repair requirements.
- Prepare job cards and enter vehicle details accurately into the garage management system.
- Coordinate with technicians on inspections, diagnosis, repairs, and servicing.
- Prepare quotations and obtain customer approval before repairs proceed.
- Keep customers informed about repair progress and expected completion times.
- Explain repair requirements, costs, and recommendations clearly.
- Coordinate vehicle delivery after completed work.
Records and Workshop Support
- Update job cards, invoices, and service records accurately.
- Follow up with customers regarding pending approvals and completed vehicles.
- Handle customer queries and complaints professionally.
- Coordinate with spare parts, technicians, and workshop management.
- Ensure documentation is complete and job cards are closed on time.
Required Qualifications
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