Automotive Service Advisor at Tire Works — Arizona, USA | Base Career

Full Job Posting

Sun Auto Tire & Service (Sun Auto and Tire Works) is a leading provider of quality aftermarket automotive repair, maintenance, and tire services.

Sun Auto Tire & Service encompasses over 500 retail locations throughout the United States.

The Sales and Service Advisor is responsible for selling and promoting all products and services offered by the company by following the company’s store standards and expectations.

COMPENSATION: $48K-$85K - Depending on experience

• Competitive Bi-Weekly Pay

Tuition Reimbursement
Paid Vacation and Sick Time

• 6 Paid Holidays

Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!!!

Essential Roles And Responsibilities

Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.

The Sales & Service Advisor will be exposed to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials.

The temperature in the work environment varies and could include extreme heat and/or extreme cold depending on the ambient temperatures outside.

The use of safety goggles or other PPE may be required when working in these conditions.

The Sales & Service Advisor must be able to meet the following physical requirements:

Stand up to eight hours per day in the shop and able to walk to gain access to various areas of the building
Bend, stoop, kneel and crouch regularly throughout the day; must have full range of motion with arms and hands and be able to feel, handle or grasp objects frequently
Lift and/or move up to 10 pounds regularly, lift and/or move up to 70 pounds frequently.
Communicate with customers and shop personnel
Vision sufficient to detect color, depth, and re-focus

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Automotive Service Advisor

Job Fit Check

Full Job Posting

• Competitive Bi-Weekly Pay

• 6 Paid Holidays

Essential Roles And Responsibilities

Apply for this job in 1 click

More jobs at Tire Works