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“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!
As an Automotive Sales Specialist - Training & Implementation , you will deliver expert training and support to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering learning, and maximizing customer success with our software.
This work opportunity is based out of our Arlington, Texas and requires travel to customer sites in Canada, the USA, or the Caribbean. Half of your work will be done from the office, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceeded
Independently manage and deliver all assigned training sessions within primary silo
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Become an independent install resource
Develop a thorough understanding of PBS software and related training processes
Respond promptly to internal and external training requests
Gain proficiency in data entry and other key operational tasks
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned
Private Canadian dealership-management-software vendor serving retail automotive dealerships across North America.
Visit company websiteJobs and hiring trendsFull-time
Entry · 1+ years experience
Onsite
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