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The Automation Support Engineer plays a crucial role in achieving our purpose of creating lasting value for those we serve by providing technical support to customers who are using the product lines we sell . This role will be responsible collaborating with our Sales and Automation team members to address customer technical challenges. On a day-to-day basis this position will provide automation troubleshooting, startup and commissioning services, technical training and technical support to customers on site or remotely from the office.
The Automation Support Engineer plays a crucial role in achieving our purpose of creating lasting value for those we serve by providing technical support to customers who are using the product lines we sell . This role will be responsible collaborating with our Sales and Automation team members to address customer technical challenges. On a day-to-day basis this position will provide automation troubleshooting, startup and commissioning services, technical training and technical support to customers on site or remotely from the office.
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Extensive knowledge of a broad range of automation products and technologies
Ability to embrace and adopt new technologies
Allenbradley / Rockwell Automation PLC / HMI programming experience
Flexibility of schedule to meet customers onsite service needs
Passion for providing high quality and thorough technical services
Strong desire/interest to keep on the leading edge of technology
Strong troubleshooting and problem-solving skills
Familiar with ARC Flash Safety Expectations
Knowledge of Lock-out Tag-out processes
Customer Focused; must be a resource & partner to our internal and external customers
Ability to learn quickly and transfer knowledge to others
Excellent communication and interpersonal skills via phone, email and in person are required
Self motivated to effectively analyze workload and juggle multiple priorities with strict deadlines
Ability to lead by example with a positive work ethic and attitude
Drive for Continuous Improvement
Detail orientated
Ability to stay level headed in stressful situations
Distributes electrical supplies and provides industrial automation solutions.
Visit company websiteJobs and hiring trendsUSD 72939-83703 yearly / year
Full-time
Mid · 5+ years experience
Hybrid
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