oracle
Auto Claims Adjuster
Crawford & Company
Remote, CAN
Full-time
Mid · 3+ years experience
Remote
Discovered 2 weeks ago
Free
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Responsibilities
- Investigate, gather, and analyze claim information to determine coverage, liability, and damages.
- Evaluate commercial and personal lines property and automobile physical damage claims.
- Negotiate and settle claims within assigned authority limits.
- Coordinate and direct field adjusters when on-site investigations are required.
- Maintain accurate claim documentation, reserves, activities, and transaction records.
- Prepare clear and professional reports, recommendations, and correspondence.
- Ensure timely and accurate billing, time management, and expense reporting.
- Deliver a high level of customer service while maintaining compliance with company standards and industry regulations.
Qualifications
- Minimum of 3 to 4 years of experience handling Auto Physical Damage (PD) claims.
- Strong knowledge of both commercial and personal insurance lines .
- Alberta Adjuster's License or the ability to obtain one is required.
- Post-secondary education in an insurance-related field.
- Currently pursuing or willing to pursue a full independent adjusting license and Chartered Insurance Professional (CIP) designation .
- Proven ability to conduct telephone investigations, assess coverage, determine liability, negotiate settlements, and resolve first- and third-party claims.
- Strong organizational skills with experience maintaining accurate claim files, reserve records, and documentation.
- Excellent communication, negotiation, and customer service skills.
- Professional telephone etiquette and the ability to build rapport with clients and claimants.
- Self-motivated team player with a commitment to quality, accuracy, and service excellence.
Company
Why Crawford?
Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
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