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The Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function and the Director of Audit Technology Support and Implementation.
The role focuses on coordinating support activity across onshore and offshore teams, managing demand from audit teams, and ensuring issues are resolved effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt and use technology in practice, while ensuring the support model remains scalable, controlled, and continuously improving.
The Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function and the Director of Audit Technology Support and Implementation.
The role focuses on coordinating support activity across onshore and offshore teams, managing demand from audit teams, and ensuring issues are resolved effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt and use technology in practice, while ensuring the support model remains scalable, controlled, and continuously improving.
· Strong experience within audit, audit support or technology-enabled audit environments.
· Experience managing operational processes, support functions or service delivery models.
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· Strong organisational skills with the ability to manage competing priorities and high volumes of work.
· Experience coordinating teams across multiple roles and locations, including offshore resource.
· Strong stakeholder management skills with the ability to engage across audit, technical and operational teams.
· Ability to manage and resolve complex issues, balancing technical and user considerations.
· Excellent communication skills, with the ability to translate complex issues into clear and practical messaging.
· Strong attention to detail and commitment to quality and consistency in service delivery.
· Data-driven mindset, with the ability to interpret performance metrics and drive improvement actions.
· Experience supporting audit technology, data analytics solutions or digital tools.
· Understanding of audit methodology and audit workflows.
· Experience working with ticketing systems or structured support environments.
· Exposure to third-party vendor management and supplier relationships.
· Experience driving process improvement or operational transformation initiatives.
At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Parent group profile
Global professional services network for audit, tax, and advisory.
Visit parent group websiteFull-time
Mid
Onsite
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