jazzhr
Audio Visual Installation Manager/Project Executive
IM Solutions, LLC
Melbourne, USA
Full-time
Senior · 10+ years experience
Onsite
Discovered 1 weeks ago
ERPBMSCRM
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Key Skills for This Role
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- Manage multiple commercial AV/IT installation projects simultaneously, ensuring successful execution from project kickoff through completion.
- Lead and manage the Installation department team in achieving Key Performance Indicator (KPI) goals through accountability, coaching, and performance management.
- Coordinate, prioritize, and allocate personnel, equipment, and project resources to support efficient project execution and on-time delivery.
- Serve as the primary point of contact for customers throughout the project lifecycle, building strong relationships and ensuring exceptional customer satisfaction.
- Manage project scope, schedule, budgets, and labor resources to ensure projects are completed safely, on time, within budget, and in accordance with quality standards.
- Identify project risks, resolve issues proactively, and communicate project status to customers, leadership, and internal stakeholders.
- Build, develop, and lead high-performing installation teams by fostering professional growth, accountability, technical excellence, and ongoing training.
- Support continuous process improvement by implementing and adhering to EOS processes, operational workflows, and performance metrics.
- 4+ years of superviory or management role coordinating installers, subcontractors and clients
- 10+ years of experience in Audio Visual installation and construction methodology experience
- CTS or CTS-I certification (preferred)
- Must have a strong understanding of Audio Visual and low voltage systems
- Must have a strong understanding of IT networks and standards
- Coordinate with the Project Engineer to fully understand project scope of work and resolve any site challenges
- Excellent written and verbal communication skills
- Adaptability to technology advancements and changing project requirements
- Proficiency in MIS tools such as ERP, BMS, CRM, and MS Office
- Knowledge of best project management practices and problem-solving abilities
- Project Management Professional (PMP) or technical degree preferred
- Support, contribute, and comply with the company’s entrepreneurs operating system (EOS)
- Align with the Core Values of IM Solutions
- Work well under pressure and maintain the highest standards of integrity and teamsmanship
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