Asst Dir-Catering Sales
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Key skills for this role
About the Role
Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.
Key Skills for This Role
Responsibilities
- Assist in leading the property's segmented sales effort and implementing sales strategy.
- Develop and sustain aggressive solicitation programs to increase business.
- Participate in sales calls to acquire new business and close deals.
- Analyze market information and implement strategies to achieve revenue goals.
- Ensure exceptional customer service and guest satisfaction.
Requirements
- Experience in sales leadership within hospitality
- Ability to develop and execute sales strategies
- Strong customer service orientation
- Proficiency in sales systems and data analysis
Full Job Posting
Job Summary
- Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day to day activities related to the sales function with a focus on building long term, value based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
Core Work Activities
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
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