Associate Technical Product Manager, Integrations

Work directly with customer technical teams to understand their systems, data flows, and integration requirements, then design the integration approach that connects their world to Airspace.

Prototype integration concepts to validate approaches early, before committing engineering resources to full implementation.

Evaluate new integration requests and provide technical recommendations. Not just "can we do it" but "here's how we should do it and why."

Define data mapping, API contracts, EDI specifications, and webhook configurations that engineers can build against.

Translate solution designs into clear technical specifications that engineering teams can execute against. You are the bridge between customer requirements and engineering implementation.

Work alongside engineers during development to answer questions, resolve ambiguities, and ensure the implementation matches the designed solution.

Review work-in-progress to catch issues early. You own the integrity of the solution from design through go-live.

Coordinate across internal teams (engineering, data science, operations) and external customer technical teams throughout delivery.

Identify repeating integration patterns across customers and recommend platform investments: new public API endpoints, standardized data formats, self-service documentation, and reusable integration templates.

Contribute to an evolving integration playbook that captures proven approaches, lessons learned, and accelerators for future integrations.

Help define what "self-service integration" looks like for Airspace. What documentation, tools, and APIs would enable customers to connect their systems with minimal hands-on support?

Stay current on integration technologies and advocate for modern approaches that reduce implementation time and maintenance burden.

Serve as the primary technical point of contact for active integrations. You're the person customers call when they have questions about how the integration works.

Communicate progress, technical decisions, and tradeoffs to internal stakeholders across product, engineering, operations, and customer success.

Keep alignment between what customers expect and what we're delivering. Proactively flag gaps, risks, or opportunities to expand scope.

Own the integration validation process. Define test plans, coordinate UAT with customers, and ensure integrations work correctly before go-live.

Establish quality standards for integration deployments, including data validation, error handling, and performance benchmarks.

Monitor integration health post-deployment and drive resolution of data quality or connectivity issues.

Create and maintain documentation for each integration: technical specifications, data mapping guides, operational runbooks, and troubleshooting procedures.

From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.

Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.