Associate Systems Engineer

Work Schedule

• The standard work schedule for this position is 8:00 AM to 5:00 PM to support project implementation and operational requirements. During school breaks, summer months, or as required to support business operations and project needs, the work schedule will transition to 9:00 AM to 6:00 PM.
• Employees are expected to maintain a flexible work schedule and may be required to work adjusted hours based on project timelines, construction schedules, maintenance windows, emergency response, or other business and operational requirements.
• What You'll Do:
• Install and perform rack-and-stack activities for network equipment across various environments, including active construction and new construction sites.
• Patch, cable, label, and organize network devices in accordance with approved network designs.
• Assist with installation, configuration of Cisco and Cisco Meraki network technologies, including switches, firewalls, and wireless access points.
• Conduct pre- and post-implementation site assessments and accurately document network environments, equipment, configurations, and completed work.
• Maintain detailed project documentation, including client sign-off, punch lists, equipment information, implementation records, and issue resolutions.
• Proactively identify, communicate, and escalate technical or project-related issues in a timely and professional manner.
• Coordinate and manage third-party vendors, including delivery, security, and other project vendors, to support timely and accurate project execution.
• Provide post-installation support and assist end users with newly deployed technologies, including training on camera and surveillance systems when required.
• Perform other job-related duties and support additional technology projects as assigned.
• What Your Bring:
• Minimum of 2 years of hands-on experience with network infrastructure installation, integration, troubleshooting, and technical documentation.
• Valid driver’s license and access to a reliable vehicle.
• Ability to work in active construction and new construction environments while performing site surveys, installations, testing, and other network infrastructure activities.
• Ability to lift 10 pounds or more and transport equipment and safely use ladders when required.
• Strong understanding of networking fundamentals and protocols, including TCP/IP, switching, routing, VLANs, wireless networking, and related technologies.
• Hands-on experience supporting LAN and WLAN environments.
• Knowledge of Cat5e, Cat6, and fiber-optic cabling standards, cable types, connectivity, and termination methods.
• Experience installing, configuring, and troubleshooting Cisco and Cisco Meraki technologies, including switches, Cisco ASA, Firepower, and Meraki firewalls
• Experience performing Cisco IOS and network device firmware upgrades and downgrades.
• Ability to read and interpret construction drawings, network diagrams, floor plans, and infrastructure documentation.
• Strong troubleshooting and analytical skills with the ability to identify and escalate complex technical issues appropriately.
• Strong attention to detail and the ability to accurately document network configurations, installations, changes, and project activities.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills with the ability to manage multiple project responsibilities.
• Ability to work independently in the field while also collaborating effectively with engineers, project managers, vendors, and other team members.
• Preferred
• CCNA certification strongly preferred, with demonstrated interest in continued Cisco networking education and professional development.
• Previous networking or technology project experience within NYC DOE school buildings or administrative office environments.
• Familiarity with NYC DOE and SCA network infrastructure standards and project requirements.
• Hands-on experience with video surveillance projects and technologies.
• Experience with Genetec Omnicast, Genetec Security Center, or similar enterprise video surveillance platforms.
• #IND

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