Associate Systems Analyst

• Manage hardware inventory, lifecycle, and equipment upgrades
• Assist with IT purchasing decisions and budget tracking
• Coordinate onboarding and offboarding processes with internal teams
• Support project planning, tracking, and vendor coordination
• Contribute to internal communications (e.g., Technology newsletter)

• Support the adoption and integration of AI tools across the organization
• Contribute to the development of internal AI guidance, documentation, and best practice resources
• Identify opportunities to improve workflows through automation and AI-assisted solutions
• Provide hands-on guidance to users on approved AI tools and responsible use practices
• Stay current on emerging AI capabilities relevant to workplace productivity and IT operations

This role is based in our Arlington, Virginia, office and requires on-site support.

Candidates must be within commuting distance and able to respond to in-office needs.

On-site responsibilities include:

• Hardware troubleshooting, repair, and device resets
• Office network, Wi-Fi, and connectivity support
• Conferencing systems, printers, and related technologies
• Onboarding and offboarding setup, including device deployment

• Bachelor’s degree in a computer-related field preferred
• Working knowledge of Windows 10/11, macOS, and Microsoft Office Suite
• Experience troubleshooting computer hardware and peripherals
• 2–3 years of experience in an IT Help Desk or support role
• 2–3 years of experience administering Entra ID (Azure AD) and Microsoft 365 core services
• 2–3 years of experience managing and maintaining network infrastructure

(e.g., LAN/Wi-Fi, switches, connectivity)

• Familiarity with scripting or automation tools (e.g., PowerShell) is preferred; willingness to learn and leverage AI-assisted development is a plus

Salary Range: $56,000 - $60,000 USD gross annually

Actual salary may vary based on experience, skills and location

Rare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

All employment-related decisions are based solely upon legitimate, job-related factors such as skill, ability, past performance, attendance, and length of service .