Associate Specialist, RPA Platform Engineer, I&PE

What you will do

• In this role, you will:
• Design, build, and maintain monitoring and observability solutions to improve platform reliability and performance.
• Define and maintain meaningful SLOs, SLAs, and operational health metrics for platform services.
• Develop automation and tooling using Python, PowerShell, Bash, or similar scripting languages to reduce manual work and improve consistency.
• Support infrastructure-as-code practices using tools such as Terraform, CloudFormation, or equivalent.
• Monitor platform capacity and performance trends, identifying risks before they impact service quality.
• Partner with application and product teams to build reliability into the software lifecycle.
• Contribute to incident response, root cause analysis, and post-incident improvements.
• Support existing RPA automations by troubleshooting issues, performing root cause analysis, and driving resolution to ensure uninterrupted process continuity and reliable operations.
• Work with security and compliance partners to identify and remediate vulnerabilities and support audits or control reviews.
• Create and maintain clear documentation for systems, procedures, runbooks, and operational standards.
• Help improve operational maturity through standard practices, automation, and knowledge sharing.
• What success looks like
• Within your first 6–12 months, success in this role could look like:
• Improved visibility into platform health through better dashboards, alerts, and SLO tracking
• Reduced manual operational tasks through automation
• Faster detection and resolution of issues
• Stronger collaboration with product teams on reliability and supportability
• Better documentation and operational consistency across the platform
• What you should bring
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 2+ years of experience in platform engineering, SRE, DevOps, cloud operations, or a related technical role.
• Hands-on experience with containerized environments such as Kubernetes and Docker.
• Experience with CI/CD tools and practices such as GitHub Actions, Azure Devops, or similar.
• Experience with cloud platforms such as AWS or Azure.
• Practical scripting or programming skills in Python, PowerShell, Bash, or similar.
• Familiarity with observability tools such as Prometheus, Grafana, Nobl9, or similar monitoring platforms.
• Understanding of infrastructure-as-code concepts and tools.
• Strong troubleshooting and analytical skills.
• Ability to communicate effectively with engineers, security partners, and non-technical stakeholders.
• A proactive mindset and comfort working in a collaborative, fast-moving environment.
• Nice to have
• Experience with automation/RPA tools such as UiPath.
• Experience supporting AI, data, or platform services in production.
• Exposure to microservices and distributed systems.
• Familiarity with security and compliance requirements in enterprise environments.
• Familiarity with Agile, Scrum, or Kanban delivery methods.
• What we value
• We are looking for engineers who:
• Take ownership and solve problems end to end
• Improve systems through automation and thoughtful design
• Communicate clearly and collaborate well across teams
• Care about reliability, security, and operational excellence
• Are curious, adaptable, and motivated to keep learning
• Why join us
• Be part of a team that’s building the digital backbone for a global enterprise — and helping shape what’s next. This is a place where engineers solve real problems, automate the repetitive, improve what matters, and keep critical platforms running smoothly at scale.
• You’ll work alongside talented engineers who value ownership, curiosity, and continuous improvement. From cloud and observability to automation and AI-enabled capabilities, you’ll have the chance to work on modern technology challenges that make a real impact across the business.
• If you’re looking for a role where you can grow your skills, work with purpose, and help build reliable systems that power innovation, this is the place to do it.
• Who we are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
• What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
• #MSDHYDIT
• Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Employee Status:
• Relocation:
• VISA Sponsorship:
• Travel Requirements:
• Flexible Work Arrangements:
• Shift:
• Valid Driving License:
• Hazardous Material(s):
• Job Posting End Date:
• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID: R387556