Associate Solutions Architect

Build the Future At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators.

Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams.

We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

The Associate Solutions Architect is an entry-level custom digital solutions role responsible for supporting custom product requests from scoping through production and delivery. This role helps coordinate digital mash-up projects that combine McGraw Hill content into custom ebook or courseware solutions, ensuring requirements, timelines, production needs, project data, and delivery expectations are clearly documented and managed. The Associate Solutions Architect works under the guidance of an assigned mentor, partners closely with internal Sales, Solutions, Production, Media Operations, and platform teams, and has limited customer interaction while developing the knowledge, judgment, and execution discipline needed to support custom digital solutions effectively.

This is a remote position open to applicants authorized to work for any employer within the United States.

What can you expect from the position?

• Support Custom Digital Solution Scoping Through Delivery: Support assigned custom digital projects from intake and scoping through production and delivery, coordinating requirements, schedules, production details, internal handoffs, quality expectations, and delivery milestones. Work with guidance from an assigned mentor and manager to ensure project information is accurate, timelines are understood, and work progresses in alignment with approved requirements.
• Coordinate Digital Mash-Up Production: Coordinate production activities for digital mash-ups that combine McGraw Hill content into custom ebook or courseware solutions. Confirm source content, customization needs, asset readiness, platform considerations, accessibility expectations, and delivery dependencies with internal partners. Escalate unclear requirements, production constraints, or higher-complexity needs to the assigned mentor, manager, or appropriate Solutions team member.
• Maintain Accurate Project Setup and Documentation: Set up and maintain assigned projects in designated systems, ensuring project, finance, scope, timeline, and delivery information is accurate and current. Document decisions, requirements, status updates, risks, and next steps in a clear and consistent manner that supports internal visibility and reliable execution across the custom digital workflow.