oracle
Associate Relationship Manager
Abu Dhabi Islamic Bank
UAE
Manager · 3–5 years experience
Onsite
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Location
Dubai Role Purpose: To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment, delivering end-to-end relationship support (account onboarding through service execution) while achieving assigned financial targets and ensuring full compliance.
Key Accountabilities
of the role Business Development & Target Achievement
- Actively source and acquire new-to-bank customers within assigned segment.
- Build and maintain a pipeline of prospects to support portfolio growth.
- Achieve assigned financial targets including:
- Liability growth (CASA / Wakala deposits)
- Fee income from cash management & transaction banking
- Cross-sell ratios
- Convert prospects into active banking relationships.
- Support marketing and referral initiatives to generate leads.
Relationship Management
- Manage assigned portfolio of lower-tier clients.
- Maintain regular engagement to deepen wallet share and identify opportunities.
- Support Regional Manager in larger relationship development.
End-To-End Client Handling
- Manage complete account opening process (KYC, documentation review, system input, follow-up until activation).
- Submit and track all service requests through internal systems.
- Coordinate with operations and compliance for smooth execution.
- Act as first point of contact for day-to-day client requirements.
Compliance & Governance
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