Associate Property Manager

Drive Sales Growth:

Help customers to understand the products and services we have to offer.

Follow-up with the ones that are still on the fence.

Explain Lease Agreements and execute them when they are ready to move forward (yay!)

Customer Service:

Self-Storage units is not rocket science, but some questions will come up, so it’s important to answer any questions they might have.

Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.

It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.

Other departments are also considered customers, so you have to keep clear communication with other teams.

Provide a good customer experience so they know they can count on us!

Property Maintenance and Cleaning:

With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That’s what we want for our customers.

Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.

Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.

Some Other things:

Some customers like to pay with cash, so you will have to drive to the bank to make deposits.

Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.