Associate - Projects

▪ Conduct gap analysis to analyze the asis and wouldbe state of the business.

▪ Provide guidance in creating solutions for the gaps.

▪ Confirm technical feasibility of solution.

▪ Design end to end solution for the client and plan for integration.

▪ Provide work around as needed where standard solution is not required.

▪ Map solution/ deliverables to service level agreement (SLA) for delivery.

▪ Understand context of different clients to suitably structure solution implementation.

▪ Detail out customization requirements/ configuration changes required.

▪ Obtain approval and validation on solution developed.

Implementation and Testing.

▪ Configure the system based on the requirements.

▪ Carry out testing before handover to the users.

▪ Test development objects and give feedback to the technical team.

▪ Conduct pilot for solution developed.

▪ Review and obtain signoff deliverables.

▪ Manage deadlines for functional deliverables.

▪ Create data migration and cutover plan.

▪ Conduct workshops to get a buy in on recommendations.

▪ Guide users in uploading data into the system.

▪ Support analysis of data issues and route for resolution.

▪ Create test cases based on the knowledge of the domain/product.

▪ Conduct test workshops.

▪ Plan for and conduct system testing based on the scenarios using various testing tools as required.

Project Support & Functional Change Management.

▪ Configure/change configuration based on the ticket.

▪ Carry out testing before handing over to the users, test development objects and give feedback to the technical team.

▪ Meet project SLAs, give ticket resolution feedback to the customer.

▪ Support creation of business case for an IT initiative.

▪ Provide inputs for calculation of the project TCO and KPIs such as ROI.

▪ Provide input towards determination of project risks and recommendations on product and platform.

▪ Understand stakeholders' pain points, business objectives and organization culture.

▪ Draft communication plan to be circulated to the various interest groups within the organization and get it reviewed from the supervisor.

▪ Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.

▪ Redesign processes/framework based on recommendations.

▪ Keep track of timelines and deliverables with respect to the functional area.

▪ Communicate with client and project team when necessary.

▪ Contribute towards driving functional change management in engagements as needed convince/guide the customer to move from an existing solution to a new solution.

▪ Support organizational change management processes for respective work streams.

Client Management/Relationship Management.

▪ Manage client relationships from start to execution.

▪ Follow through on commitments, achieve timely resolution of issues.

▪ Conduct initiatives to meet client expectations.

▪ Approach client proactively to better understand issues and needs.

▪ Work to expand professional network in the client organization.

▪ Share business value of services to win engagement.

People Management.

▪ Create training courses and supporting artefacts on the training server such as demo, presentation.

▪ Configure the system for training.

▪ Assist in selection of representative employee groups for training.

▪ Plan the training calendar.

▪ Conduct training with the help of academy.

▪ Mentor consultants with respect to product and domain skills on projects ▪ Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.

▪ Organize team initiatives on a periodic basis.

▪ Provide guidance to new members in the team.