Associate Program Manager

• Work through challenges independently and proactively seek solutions
• Troubleshoot issues and determine next steps rather than deferring or delaying work
• Escalate when needed, but maintain ownership through resolution
• Adapt to changing priorities and unexpected issues with a solutions-oriented mindset

• Collaborate with internal teams including warehouse, customer service, production, and billing
• Communicate clearly regarding timelines, updates, and any issues impacting execution
• Support overall team efforts to ensure orders are processed and fulfilled accurately and on time

• Maintain consistency and accuracy of data across systems, including product, order, and inventory data
• Support reporting needs and ensure data integrity across platforms

• Document workflows and updates to support consistency across programs
• Identify opportunities to improve efficiency and organization within existing processes

• Bachelor’s degree in Business, Operations, or related field (or equivalent experience)
• 2+ years of experience in a project coordination, operations, or support role
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong problem-solving skills and ability to work through challenges independently
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (especially Excel and Outlook)
• Self-motivated with a strong sense of accountability and follow-through

• Completes tasks accurately and on time without frequent follow-up
• Takes ownership of work and sees it through to completion
• Proactively identifies and resolves issues
• Communicates clearly and keeps stakeholders informed
• Effectively manages multiple priorities without dropping tasks
• Contributes to a more organized, efficient, and reliable operation

• Medical, Dental, Vision, 401K with company match, and other voluntary benefits offered

We are an Equal Opportunity Employer and value diversity in our workforce.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

We are committed to creating an inclusive environment where everyone feels respected and empowered to contribute their best work.