Associate Program Manager

At Benchmark , we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future.

When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment.

We prioritize career growth, fostering a culture that ensures you reach your full potential.

At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful.

You’ll be part of a collaborative and inclusive team that values your ideas and contributions.

Summary: Supports and receives mentoring from the Program Manager to provide leadership to the Customer Focus Team ensuring that Customer and Internal needs are met.

Manage Customer satisfaction while maintaining a profitable business relationship through efficient and effective Customer and internal communication.

• Work with and take direction from the Program Manager to align on duties and priorities.
• Assist in managing and leading customer team activities as primary day-to-day customer contact
• Coordinate and maximize the use of company functions in support of customer requirements
• Support new product introduction activity including cost, pricing and prototype activity
• Work with customer(s), materials, and operations to manage build and delivery schedule
• Analyze customer purchase orders for compliance to customer’s contract terms and conditions
• Review customer forecast information with Supply Chain Planner and Scheduler as required
• Proactively identify potential discrepancies prior to data entry and engage Program Managers in resolving discrepancies
• Support quality, test, Engineering Change Order (ECO), materials and depot activity
• Work with Program Manager as required to recover costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous
• Resolve excess/obsolete inventory issues
• Assist in resolving Accounts Receivable (A/R) issues as required