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Associate Operations Representative - Deposit Processing
RBC
Montréal, CAN
Part-time
Entry
Onsite
Discovered 3 weeks ago
Free
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What is the opportunity?
The Associate Operations Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes.
Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.
What will you do?
• Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
• Examines all documents for completeness and takes full responsibility for quality and accuracy of day-to-day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
• Understands, accepts, and supports change as it relates to their role and the commitment to client fulfillment.
• Exercises due diligence in following operational risk policies, procedures standards and guidelines.
• Takes personal accountability for high achievement; actively participates in weekly coaching routines and learning opportunities to improve their individual and team contribution.
• Supports a client first mindset through communication and demonstrated positive behaviors
• What do you need to succeed?
Full Job Posting
What is the opportunity?
The Associate Operations Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.
What will you do?
Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
Examines all documents for completeness and takes full responsibility for quality and accuracy of day-to-day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
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