Associate - Operations Management

• Professionals in this group act as voice of the customers in the organization.
• They gather and evaluate feedback from clients.
• Present the insights findings to the internal stakeholders of the organization.
• They play a crucial role in creating customer loyalty and retention.
• Professionals are expected to be well-versed on the technical side of organization's products/offerings.
• Should be able to share insight and tips on how to use features and troubleshoot.
• Incumbents at this level are entry para-professional who have little or no prior knowledge/experience.
• They follow standard procedures.
• Are responsible for perform basic routine based tasks in defined parameters.
• They follow basic written and oral instructions.
• They work under close supervision.
• Communicate information that requires little explanation.

• Typically requires a High School education or equivalent with no prior relevant experience.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

For more information, visit our Benefits page .

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)