Associate Implementation Project Manager

The Associate Implementation Project Manager provides overall leadership and coordination of the implementation process as part of the onboarding of new customers or the migration of existing customers. The Associate Implementation Project Manager is responsible for seeing that the customer solution experience is executed smoothly, and results coincide with customer expectations and Karmak goals. The Associate Implementation Project Manager also has good customer service skills.

· Define and maintain implementation processes, manage the implementation lifecycle and identify gaps in the process to Implementation management for correction.

· Be responsible for driving customer on-boarding projects toward successful completion; be accountable to all stakeholders (internal as well as external customers) for reporting the status and resolution of stated goals.

· Communicate clearly and openly with Customer's Module Champions to understand expectations, gather feedback, and translate customer requirements into actionable items for implementation by the operations groups.

· Map a timeline and schedule to meet the project target and lead the implementation team to prepare for and plan a superior on-boarding process for every new customer.

· Provide coordination and leadership to team members tasked with installation, configuration, data migration, training and consulting (if sold)