Associate - Global Payroll

Educational Requirements

• University (Degree) Preferred

Work Experience

Physical Requirements

• Physical Requirements: Sedentary Work
• Career Level 6IC
• Proactive problem - solving capabilities with the ability to multitask and resolve issues in a fast-paced environment.
• 5+ Years of hands-on payroll experience with 3+ years in US payroll hands-on experience is a must.
• At least 3 years of payroll experience with a proven facility in data entry, customer service and problem resolution.
• Thorough understanding of payroll systems and processes, including knowledge of payroll tax laws, direct deposits, benefits, and deductions.
• Sound and comprehensive communication and diplomacy skills are required to exchange complex information.
• Integrity and professionalism to handle sensitive and confidential information.
• Good knowledge on MS excel and its features.
• Good communication and interpersonal skills to interact effectively with onshore team and payroll vendor.
• Self-starter with minimum or no hand hold support.
• Detail-oriented and analytical thinking skills to ensure accurate payroll processing and record keeping.
• Problem-solving skills to address any payroll issues or discrepancies swiftly and efficiently.
• Open to US shift timings and extended shift timings as per the business needs.
• 5+ years experience required
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• Company Overview
• TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.