Associate Director Infrastructure Cloud & Operations

• Own and manage Americas-specific cloud financial performance across AWS and Azure, including budgeting, forecasting, and cost optimization.
• Execute FinOps practices within the Americas region in alignment with global frameworks, including tagging strategies, cost allocation models, and showback/chargeback mechanisms.
• Drive region-specific cost optimization initiatives, identifying opportunities for efficiency improvements while maintaining performance and compliance.
• Provide inputs into global FinOps strategy, tooling selection, and governance through collaboration with the Global Cloud & Data Center Lead.
• Support commercial discussions with cloud providers by providing regional consumption insights, forecasts, and optimization recommendations.
• Deliver regular financial reporting and insights for Americas leadership, aligned with global reporting standards.

• Partner with the Global Cloud & Data Center Lead and GCC leadership to enable delivery of cloud and infrastructure services from Eisai’s Global Capability Center (Vizag, India).
• Ensure effective consumption of GCC capabilities for Americas operations, including cloud engineering, FinOps, and platform services.
• Support knowledge transfer, transition activities, and continuous improvement initiatives to ensure service quality and operational stability within the Americas region.
• Provide regional input into GCC capacity planning, prioritization, and service evolution aligned with Americas business demands.

• Lead, manage, and develop Cloud, Data Center, and FinOps team, including direct and matrix-managed (60+) resources supporting regional operations.
• Provide leadership, coaching, and performance management to team members, ensuring alignment with organizational goals, technical excellence, and continuous professional development.
• Collaborate closely with the Global Cloud & Data Center Lead and global teams to ensure alignment of priorities, resource utilization, and delivery standards across regions.
• Manage third-party vendors and managed service providers supporting the Americas region, holding them accountable for delivery against contracted SLAs, KPIs, and commercial commitments.
• Partner with Global Capability Center (GCC) leadership to effectively leverage offshore capabilities, ensuring seamless integration with Americas operations and consistent service delivery.
• Support resource planning, talent acquisition, and capability development for the Americas region, aligned with both regional demand and global strategic direction.
• Foster a culture of engineering excellence, accountability, and continuous improvement, aligned with Eisai’s hhc (human health care) philosophy and global IT standards .

• Virtualization, Operating System, Storage, Backup, Database administration
• Infrastructure as Code: Terraform, ARM, Ansible, Docker, Kubernetes
• FinOps Tooling: Cloudability, Stacklet, cloud-native cost management

• AIOps / Observability: Accenture GenWizard, cloud-native monitoring

Education College diploma or university degree in the field of computer science, information science, management information systems, or business administration or a related field (or equal years of experience) Information Technology Experience ○ 8+ years of overall experience in information technology ○ 3+ years of experience as a cloud Architect 2+ years of experience in technical leadership roles for enterprise-scale application architecture and delivery ○ AWS /Azure Solutions Architect Certifications ○ ITIL Foundation certified with strong understanding of the ITIL framework. ○ Excellent communication skills ○ Nice to haves include Software development background (Perl, Python, Shell etc) ○ Deep functional and technical knowledge of various cloud services ○ Ability to clearly present knowledge and best practices to key stakeholders ○ Working knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services ○ Experience with AWS and Azure all services required for Design and build Infrastructure solutions. ○ Experience with AWS Control Tower/Azure Landing zone designs ○ Experience in Networking, Firewalls, Load Balancers, Storage, Compute on AWS, Azure and Data centers Design, Setup and configure big data platforms like Cloudera, AWS EMR, AWS Glue, Databricks, RStudio and other tools. ○ Experience in Designing and implementing scalability, failover, high availability, DR, capacity planning, security, and compliance. ○ Backups and recovers tools. ○ Hands-on professional level experience with Docker, Kubernetes, Linux, containers ○ DevOps automation frameworks, CI/CD pipelining, automated delivery models, Azure Devops, Cloud formations, ARM templates, GitHub ○ Performance monitoring and tuning Experience with Physical servers such as HP DL series, Sun Sprac, Dell Powerstore, Pure Storage Array, Dell IDPA, and Fabric Networking. ○ Self-motivated with willingness to learn new services and functionality. ○ Strong business analysis skill and experience, including requirements definition and process modelling. ○ Experience working at all levels of the organization to develop a platform roadmap and strategy and ability maintain consensus around the strategic direction. ○ Strong technical competency with willingness to learn.

Leadership and Teamwork ○ Strong record of accomplishment of effective cross-functional team collaboration and execution Ready to think, behave and act in an innovative consulting manner to drive the organization’s digital business strategies. ○ Effective leadership skills, including consensus building. Project Management ○ Experience leading teams and driving results with multiple projects across several functional areas. ○ Experience in project planning, development, and delivery ○ Experience in managing projects in collaboration with external partners (managed service organizations, technology vendors, and consulting companies) Communication, Organization and Problem-Solving Skills ○ Excellent interpersonal communication skills, ability to network, strong personal integrity, collaborative mindset, and a strong customer focus are necessary. ○ Ability to organize, prioritize, and work effectively in a constantly changing environment. ○ Demonstrated problem solving skills, including taking ownership to ensure timely resolution, a strong sense of urgency, keen attention to detail, and the ability to plan, organize and successfully execute in an environment under time and resource pressures. Desirable Knowledge & Experience ○ Prior experience with managed services in an on-shore/off-shore model highly preferred ○ Prior Pharmaceutical experience is preferred. ○ Prior experience in designing and implementing complex, global, multi-tenant, multi-language solutions

Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.

Employees are eligible to participate in Company employee benefit programs.

For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits .

Certain other benefits may be available for this position, please discuss any questions with your recruiter.

Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.

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