Associate Director - Community Management QA, Handover and DLP

Provide strategic oversight on the use of relevant systems for snagging and inspections done by Company Community Management (DHCM), to ensure compliance with handover standards.Lead cross-functional coordination with the Projects team and contractors to ensure timely, accurate, and complete handover of updated project information to Company Community Management (DHCM) through standardized and approved checklists.Conduct pre-handover inspections and snagging to ensure all amenities and infrastructure are due to be completed by handover datesProvide continuous updates and follow-up on handover, snagging and inspections between projects delivery and Company Community Management (DHCM)Oversee and drive follow-ups with Contractors and the Projects Team to ensure all snags reported by Company Community Management (DHCM) are resolved and de-snagging is completed in line with quality standards prior to unit handover.Provide governance and leadership over daily, weekly, and periodic coordination meetings with Contractors and the Projects Team to ensure timely delivery of all amenities in accordance with the CHO date.Initiate a pre-mobilization plan for Company Community Management (DHCM) including: DLD registration, service charges, staff deploymentInitiate a risk register for master community infrastructure related risks and ensure close coordination with the infrastructure delivery team to mitigate.Implement Quality Management Software: Utilize software tools to track defects, manage inspections, and generate reports.Implement Continuous Improvement Initiatives: Develop and implement strategies to improve construction quality, efficiency, and safety.

Manage all Defects Liability Period (DLP) requests a