Associate Director, Actuarial Solutions

he Healthcare of Ontario Pension Plan (HOOPP) is a defined benefit pension plan serving members and employers in Ontario's healthcare sector.

The Pension Services division supports the delivery of HOOPP's pension promise through accurate and reliable service to members and employers.

Reporting to the Director, Actuarial Solutions, the Associate Director provides technical leadership to ensure the accuracy and integrity of pension calculations and pension-related data across HOOPP's administration system, member-facing solutions, and off-system tools.

The Associate Director is a senior resource for pension calculations, pension data, system functionality, testing, defect management, and modernization of calculation capabilities.

The role helps ensure that on- and off-system solutions using pension data or calculations are accurate, well controlled, and aligned with HOOPP's administration practices and member service objectives.

The Associate Director works with various teams to translate plan provisions, legislation, policy, and administration practices into practical solutions through requirements, testing, implementation, and operational controls.

• Provide leadership to ensure the accuracy of pension calculations and member-facing pension information across HOOPP’s administration system, digital services, and off-system tools.
• Act as a senior subject matter expert for complex pension calculations and pension administration concepts, including escalated, precedent-setting, and high-risk cases.
• Identify inconsistencies among plan provisions, policy, administration practices, system logic, member communications, and calculation tools, and lead their resolution or escalation.
• Advise senior leaders on calculation risks, member impacts, and recommended courses of action while balancing calculation integrity, efficiency, and member experience.
• Promote consistent, explainable, and sustainable calculation logic across member-facing solutions.

• Act as the actuarial lead for cross-functional initiatives, coordinating stakeholders, influencing project direction, identifying risks and dependencies, and helping ensure solutions involving pension calculations or pension data are delivered successfully.
• Ensure calculation- and data-related considerations are incorporated early in discovery, design, requirements, delivery, testing, and implementation.
• Assess proposed solutions for calculation accuracy, appropriate use of data, alignment with plan provisions, and member impact.
• Lead or support implementation of plan, legislative, policy, or administration-practice changes affecting calculations or pension data.
• Build effective relationships and influence decisions without direct authority, including challenging proposals where calculation integrity may be at risk.

• Lead the development of calculation requirements, implementation planning, testing strategies, and business readiness activities for calculation engine capabilities and other calculation solutions.
• Establish standards for and develop calculation requirements, including business intent, formulas, data inputs, dependencies, exception handling, auditability, and outputs.
• Ensure requirements are complete, maintainable, and sufficiently detailed for business analysts, developers, and end-users.
• Identify and lead opportunities to automate exception p