Associate Digital Content Analyst

Qualifications

• Bachelor’s degree in computer science, Information Science, Information Technology, Mechanical Engineering, Electronics & Communication, or a related discipline.
• 3-4 years of experience in Content Management, Web Content Administration, Digital Operations, QA, or a related field.
• Experience working with enterprise Content Management Systems (CMS) is preferred.
• Exposure to Digital Asset Management (DAM), SharePoint, or similar enterprise platforms is an advantage.

Roles & Responsibilities

• Manage and maintain digital content across enterprise CMS platforms, ensuring accuracy, completeness, and compliance with branding guidelines.
• Create, publish, update, and retire web pages, product pages, resource libraries, and other digital content.
• Collaborate with product managers, designers, developers, marketing teams, and business stakeholders to gather requirements and deliver content updates on time.
• Perform content quality assurance by validating links, documents, images, metadata, translations, navigation, and overall user experience.
• Conduct regular content audits to identify outdated, duplicate, or inconsistent content and recommend improvements.
• Coordinate content publishing activities and support product launches, campaigns, and regional content updates.
• Troubleshoot content-related issues, investigate publishing defects, and work with development teams to resolve them.
• Log, validate, prioritize, and track defects through to resolution while ensuring timely stakeholder communication.
• Manage digital assets, metadata, taxonomy, and content organization to improve searchability and discoverability.
• Support localization efforts by validating multilingual content and regional variations.
• Maintain documentation, publishing standards, and content governance processes.
• Identify opportunities to improve content workflows, publishing efficiency, and overall user experience.
• Follow established processes, quality standards, and change management procedures while contributing to continuous process improvement initiatives.

Preferred Skills

• Experience with Content Management Systems (CMS)
• Knowledge of Digital Asset Management (DAM) platforms
• Understanding of website structure, navigation, metadata, and taxonomy
• Content Quality Assurance and Testing
• Experience with project management or work management tools (e.g., Wrike, Jira)
• Familiarity with SharePoint, Microsoft 365, or similar collaboration platforms
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent written and verbal communication skills

Personality & Competencies

Who We Hire?