Associate Developer - Intern

About the Company

Responsibilities

• Lead end-to-end customer onboarding, including kickoff, requirements gathering, configuration, and go-live support.
• Act as the primary point of contact for customers during product implementation.
• Translate customer business processes into product configurations or custom solutions.
• Perform system configurations, workflow setup, and basic custom development when required.
• Collaborate with Product Development and QA teams to deliver customer requirements.
• Conduct product demonstrations, training sessions, and knowledge transfer for customers.
• Deliver onboarding milestones on time and manage customer expectations.
• Troubleshoot issues and provide prompt resolutions during onboarding.
• Maintain documentation for requirements, configurations, and deployment activities.

Communication Requirements

• Excellent verbal and written communication skills are required.
• Ability to interact with customers in India, Europe, and the United States.
• Strong stakeholder management and presentation skills are required.

Technical Requirements

• Basic to intermediate coding knowledge in JavaScript, APIs, scripting, or similar technologies.