Associate Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore

Own end-to-end employee lifecycle transactions including hires, transfers, job changes, manager changes, exits and employment-data updates. - Validate approvals, effective dates, employee data fields and downstream payroll or reporting impact before execution. - Maintain accurate lifecycle cases, audit trails, evidence and closure notes in the HR helpdesk system. - Coordinate with HRBPs, payroll, reporting and sending-side process owners to resolve missing or conflicting inputs. - Support shadowing and reverse-shadowing during knowledge transfer and provide process playback to confirm operational readiness. - Identify recurring defects, delayed approvals and avoidable employee queries, and recommend process or knowledge-base improvements. Competencies: - Strong HR operations mindset with ability to balance employee experience, policy adherence and service controls - High attention to detail, data accuracy and documentation discipline for audit-ready execution. - Clear written communication, professional stakeholder follow-through and ability to manage global hand-offs. - Comfortable operating in a GCC or shared services model with SLAs, queues, escalations and governance reviews - Ability to learn process nuances during knowledge transfer, ask structured questions and convert knowledge into - Sound judgement in handling confidential employee information and escalating sensitive matters appropriately. Tools and Tech Workday HCM / SAP SuccessFactors Employee Central; ServiceNow HRSD; policy knowledge base; reporting dashboards MUST have 3-5 years of experience is mandatory, with hands-on experience in employee lifecycle management within HR operations, GCC, GBS or shared services; working knowledge of HR ticketing, case documentation, SLA management and employee-data confidentiality; ability to use HR systems and process documentation to execute employee lifecycle transactions or resolve employee queries; Workday HCM or SAP SuccessFactors exposure for employee-data lookup, transactions, reporting or process validation; ServiceNow HRSD or comparable helpdesk / case management workflow experience; strong business English and ability to support global stakeholders. NICE to have Pharma, life sciences, GCC or regulated-industry HR operations experience; exposure to BOT, transition or knowledge-transfer environments; experience with process documentation, knowledge-base governance, dashboards, root-cause analysis or continuous improvement; awareness of data privacy, GDPR, HR compliance and audit-support requirements.

Skills and attributes To qualify for the role you must have Qualification

• Master of Business Administration
• PG Diploma in Human Resource Management
• Bachelor of Commerce
• Bachelor of Business Administration

• HR Shared services (3 to 5 years)

What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements.

You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors.

Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries.

As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people.

At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence.

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