Associate - Collections

Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.

Control overdue ageing of outstanding invoices.

Ensuring smooth inflow of cash within payment terms.

Sending reminders to customer to avoid payment delays.

Resolving unapplied credit items on US customer's account by contacting customer via phone/ email.

Ensuring monthly progress by resolving substantial amount.

Collaborating with collection and cash application team as per requirement.

Meeting productivity and quality benchmark defined from time to time

Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.

Ensuring deliverables as per agreed SLA's.

3-4 years' experience into international customer service preferably into cash collections.

SAP knowledge will be preferred.

Telephonic skills should be excellent

Fluency in English (written and spoken)

Good communication skills (verbal, written, presentation)

Strong process knowledge with focus on constantly improving productivity and processes

"One Team" that thrives on collaboration and innovation

Opportunities to work with Global teams

An open, fair and inclusive environment

Multitude of learning and growth opportunities

Medical insurance for you & your family, with access to Telemedicine application

A brand name that is identified worldwide with precision, quality, and innovation.

For those who prioritize precision, Mettler Toledo is precisely where you belong.