Associate Cloud Specialist

High School Diploma; experience in a customer service environment ; basic technical skills with Windows OS, SQL DB, PC hardware, and networks ; Microsoft Windows and Office proficient

Oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; ability to speak and write with ease, clarity, and impact using a communication style appropriate to the subject and audience

Strong organizational, multi-tasking, and time management skills ; ability to thrive in a fast-paced, deadline-driven environment; self-motivated with the ability to complete projects in a timely manner

Critical thinking, problem-solving, and data gathering skills ; demonstrated ability to use sound judgment and appropriately escalate issues for guidance

Collaboration skills applied successfully within a team; interpersonal skills with the ability to maintain solid rapport with team members and professionalism with those outside of the department

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com .

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform . Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities . We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.