Associate, Channel Relationship Manager, Small Medium Enterprises

• Minimum 3-5 years of experience, specific in SME / Business Banking Liability sales with a strong emphasis on New-to-Bank (NTB) client acquisition within the financial services sector.
• 3-5 Years of relevant experience in Current Account Acquisition
• Originate CMS/ Trade / FX transactions from SME clients
• Demonstrable track record of consistently meeting or exceeding sales targets, particularly in liabilities products (e.g., operating accounts, term deposits, transaction banking).
• Experience in leveraging various prospecting techniques, including cold calling, networking, and partner collaborations.
• Strong understanding of SME banking products and services.
• Ability to build and maintain strong client and partner relationships.
• Excellent Communication and Listening skills, Good Sales & Negotiation Skills.

• Bachelors in finance / economics/commerce or MBA or CA

• Customer-centric, not product-centric
• Good technical knowledge of cash management/ transaction banking business
• Good team worker
• Good customer and relationship management skills.
• Good interpersonal and communications skills.
• Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
• Well versed in AML risk

• Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures
• Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical.
• Knowledge of financial markets and products to assist in meaningful dialogue with clients

• Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients
• Establish rapport with our clients so as to win their business, confidence and trust

DBS is committed to building a culture where all employees are valued, respected and their opinions count.

We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

Expected value driven behaviors are:

• Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
• Maintain the Highest Standards of Honesty and Integrity