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Associate Business Support
Version 1
Bengaluru, IND
Full-time
Mid · 3+ years experience
Hybrid
Discovered 3 weeks ago
KantataCRMServiceNow
Free
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KantataCRMServiceNow
Role Overview
We are looking for an Associate Business Support professional to join our Bangalore team. This role plays a critical part in supporting financial and business systems, ensuring smooth month-end operations, and delivering high-quality product and system support across enterprise platforms.
The ideal candidate will have a strong finance or financial systems background , hands-on experience with tools such as Kantata and CRM platforms , and a good understanding of how financial, project, and operational systems integrate . You will work closely with cross‑functional teams, manage business‑critical support activities, and contribute to continuous improvement across support operations.
Key Skills for This Role
KantataCRMServiceNow
Full Job Posting
Role Overview
We are looking for an Associate Business Support professional to join our Bangalore team. This role plays a critical part in supporting financial and business systems, ensuring smooth month-end operations, and delivering high-quality product and system support across enterprise platforms.
The ideal candidate will have a strong finance or financial systems background , hands-on experience with tools such as Kantata and CRM platforms , and a good understanding of how financial, project, and operational systems integrate . You will work closely with cross‑functional teams, manage business‑critical support activities, and contribute to continuous improvement across support operations.
Key Responsibilities
- Triage, manage, and resolve business and system support tickets, ensuring timely resolution and clear stakeholder communication.
- Provide product and application support for financial and enterprise systems, including Kantata and related CRM tools.
- Set up, validate, and maintain project and financial configurations based on commercial and contractual documentation.
- Actively support month-end close activities , including financial checks, timesheet compliance, reconciliations, and internal system validations.
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