Associate / Analyst - Social Listening

If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.

Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.

Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.

Are you prepared to transform real-time social conversations into decisions that build how we reach patients and paCollaborate with us in Chennai to power data-driven storytelling that influences content, media, and reputation across our ent erprise.

In this role, you will transform unstructured social data into clear, actionable insights that help teams move faster and make smarter choices. You will own topic frameworks, build and refine queries, and deliver compelling narratives that leaders use to optimize campaigns and events. Can you see yourself connecting the dots across platforms to surface the signals that matter?

Insight Framework Definition: Translate business questions into precise social listening objectives, topics, and measures that focus analysis on what drives impact.

Query Architecture: Build, test, and refine keywords, operators, and filters to ensure high-quality data capture and accurate mention classification.

Analytics and Interpretation: Pull and interpret data on volume, sentiment, conversation drivers, and influencers; separate noise from signal and quantify what matters.

Decision Enablement: Provide clear recommendations that guide content, media, and event strategies; advise on optimizations and next actions.

Reporting and Storytelling: Create PowerPoint, newsletter, and Excel deliverables that translate analysis into a concise story with charts, tables, and infographics.

Dashboarding: Configure tool dashboards that track key indicators and make performance visible to stakeholders.

Quality and Compliance: Adhere to global social listening standard operating procedures and compliance policies; deliver error-free outputs.

Continuous Improvement: Proactively improve queries, definitions, and processes to raise accuracy and insight depth by the end of each reporting period.

Stakeholder Collaboration: Partner with marketing, communications, and analytics colleagues to ensure insights are timely, relevant, and used.

Here, your analysis fuels decisions that accelerate our mission to bring medicines to those who need them. You will work with cutting-edge tools alongside people who move quickly, ask bold questions, and value kindness alongside ambition. We empower you to take ownership, make quick decisions, and learn across a global network—turning complex data into practical solutions through predictive analytics, smart automation, and collaborative problem-solving. Your voice will be heard, your curiosity encouraged, and your work will directly help our teams act faster and achieve more for patients.

If you are ready to turn social data into clear actions that elevate decisions and create real-world impact, take the next step and make this opportunity yours today.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.

Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.

Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.