Associate Admissions Advisor

A clear path for career growth. This role is designed as a stepping stone to becoming an Admissions Advisor. You will build the communication, relationship-building, and sales skills needed to take the next step in your career while gaining hands-on experience connecting with prospective students, understanding their goals, and guiding them toward the right next step.

A chance to build your sales skills. Whether you are bringing customer service experience or are earlier in your sales career, you will have the opportunity to strengthen your ability to build rapport, ask thoughtful questions, listen for what matters, and confidently engage people over the phone. You will work toward clear goals and KPIs, with the opportunity to earn commission based on your performance.

Support to learn and succeed. You will join leaders who value open communication, coaching, and development. You will have the opportunity to learn from experienced Admissions professionals, receive feedback on your approach, and build the confidence and skills to take on greater responsibility as you grow.

As our new Associate Admissions Advisor, you will

Connect with prospective students. You will conduct high-volume outbound outreach to people who have expressed interest in Yorkville University or Toronto Film School. You will create a positive first impression, build rapport quickly, answer initial questions, and engage prospective students in meaningful conversations about their education and career goals.

Understand their goals and motivation. You will ask thoughtful questions and actively listen to understand what is motivating each prospective student to explore further education. You will help them consider whether their program of interest aligns with their goals and identify those who are ready to continue the conversation with an Admissions Advisor.

Create a seamless next step. You will pre-qualify prospective students and connect engaged, qualified individuals with an Admissions Advisor through scheduled appointments or live transfers. You will help maintain a strong pipeline by keeping conversations moving forward and working toward established outreach and conversion goals.

Manage your outreach and results. You will take ownership of a high-volume calling schedule, accurately track your activity, and work toward individual and team KPIs. You will use the team's systems and processes to stay organized, manage follow-ups, and ensure prospective student information is captured accurately.

Contribute to the Admissions team. You will work closely with Admissions Advisors and your fellow Associate Admissions Advisors to support prospective students and team goals. You will share insights, participate in team activities and recruiting initiatives, and contribute to an inclusive, collaborative environment focused on student success.

The communication skills. You are a confident and engaging communicator who can quickly build rapport over the phone. You ask thoughtful questions, listen closely, and adapt your approach based on what you hear, helping prospective students feel comfortable sharing their goals, motivations, and concerns.

The customer-focused approach. You have experience working directly with customers, clients, or the public in a service, sales, retail, call centre, or similarly people-focused environment. You know how to create a positive experience while guiding a conversation toward a clear next step.

The drive and resilience. You are motivated by goals and comfortable working toward measurable targets. You can maintain your energy through a high volume of outreach, stay positive when a conversation does not go as planned, and move confidently to the next opportunity.

The self-management skills. You can structure your day, manage follow-ups, and stay focused in a remote environment. You are organized and accountable, with the ability to balance a consistent outreach schedule with accurate documentation and attention to detail.

The motivation to learn. You are open to feedback, coaching, and new approaches that will help you strengthen your sales and relationship-building skills. You are curious, eager to develop, and ready to take ownership of your performance while contributing to the success of the broader Admissions team.

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising students, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.

Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on students, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their possible, while giving you the opportunity to realize yours.

We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest.

What you can expect from our hiring process:

A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.

A virtual interview with the Associate Director of Admissions and a member of the team. You will have the opportunity to share more about your experience, communication style, and approach to building relationships and achieving goals.

A final virtual interview with the Associate Directors of Admissions for Yorkville University and Toronto Film School and the Director. You will have an opportunity to meet members of the leadership team and learn more about the role and the Admissions team.

Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.

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