Associate Account Manager

• Support project and program teams to develop and deliver high quality activities that are delivered with excellence, on time and on budget, ensuring strong client feedback and enabling organic growth
• Coordinate the operational aspects of projects and programs, ensuring that all project work is completed in accordance with SOPs, policies and practices. Contribute as required to initiatives to deliver operational enhancements
• Contribute to the development of clear scopes of work for new projects and briefings to delivery teams to enable successful execution of the project to the brief, timelines and budget
• Support the creation, tracking and reporting of project timelines, ensuring regular updates and working with teams to update as the project evolves
• Support identification of, and suggest resolutions to, delivery challenges across the team, working with senior team members to support solutions
• Develop a detailed understanding of IMC financial processes, supporting accurate, documented financial management of our projects and programs
• Support the development of project budgets and requesting and tracking of invoices
• Support the production of status, tracking and financial reports for internal and external team members and senior management
• Contribute to achieving customer satisfaction for account (s), identifying areas for improvement and ensuring action to address

Internal collaboration

• Coordinate efforts of cross-functional project teams and project resources within and outside the organisation
• Meet with team members on a regular basis regarding project tasks to support the timely achievement of project milestones
• Contribute to problem solving and resolution efforts, taking responsibility for developing your skills in this area
• Prepare and as appropriate, present project information at internal team meetings
• Partner with appropriate team members to input into and implement process improvements

• Bachelor's Degree preferred
• 1-3 years' experience within the pharmaceutical, healthcare, life sciences, communications agency, or related industry environment required, or an equivalent combination of education, training, and experience
• Experience supporting client-facing projects and working with cross-functional teams
• Strong organizational, project coordination, and time management skills, with the ability to manage multiple priorities
• Strong analytical skills and attention to detail, including experience with project tracking, reporting, and financial management
• Excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues and clients
• Ability to work in a fast-paced environment, adapt to changing priorities, and deliver results within timelines
• Demonstrated problem-solving skills and a proactive approach to managing project challenges
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word
• Experience within pharmaceutical communications, medical communications, healthcare marketing, or related fields preferred

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud.

All information and credentials submitted in your application must be truthful and complete.

Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

We appreciate your honesty and professionalism.