jazzhr
Assistant Warehouse Operations Manager
Porter Logistics
Atlanta, USA
Full-time
Mid Level
Onsite
Discovered 1 weeks ago
Free
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- Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping.
- Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.
- Help lead a team of warehouse associates, leads, and forklift operators.
- Support the Operations Manager with coaching, training, performance feedback, and accountability.
- Promote Porter’s core values: team player, integrity, consistency, ownership, thoroughness, and positivity.
- Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.
- Ensure correct product handling, storage, labeling, and documentation.
- Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions.
- Help maintain 99%+ inventory accuracy through disciplined process control.
- Assist with scheduling labor based on volume forecasts and staffing needs.
- Monitor productivity and identify opportunities to optimize labor allocation.
- Support new-hire onboarding and continuous cross-training.
- Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients.
- Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally.
- Help ensure customers receive accurate, on-time service every day.
- Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control.
- Help document SOPs and implement new processes.
- Support operational readiness for new clients, product lines, or workflows.
- Step in to lead the full operation when the Operations Manager is offsite.
- Provide leadership presence and decision-making authority needed to keep the building running smoothly.
- 4+ years of warehouse operations experience, ideally in a 3PL or high-volume environment.
- Experience leading teams (Lead, Supervisor, or similar role).
- Strong understanding of WMS systems, RF scanning, and inventory control processes.
- Ability to thrive in a fast-paced environment and pivot quickly as priorities change.
- Strong communication and leadership skills with a focus on accountability and accuracy.
- Hands-on work ethic—willing and able to be on the floor daily with the team.
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