Assistant Store Manager

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.

Create and maintain a "Total Customer Satisfaction" culture

Help your Store Manager hit financial marks and operational objectives

Collaborate with Store Manager and District Manager to execute strategic sales plans

Be a leader! Coach and develop your staff; their success = your success

Help coordinate volunteer opportunities to build our brand within the communities we serve

Assist with processing payroll and writing schedules for store associates

Step up to lead the team when Store Manager is unavailable