Assistant Store Manager

Carter Kidz

Ottawa, CAN

Full Time

Manager

Onsite

1 weeks ago

Customer ServiceLeadershipMerchandisingInventory ManagementMicrosoft OutlookMicrosoft Excel

Free

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Key skills for this role

Customer ServiceLeadershipMerchandising

As an Assistant Store Manager, you will be the first face of the brand for growing families.
You'll congratulate new parents, introduce them to baby essentials, and help prepare them for school and other milestones.
We're looking for a leader who fosters a welcoming and inclusive environment.

Execute workforce management to ensure a genuine customer focus on the sales floor.
Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Consistently model service standards and omnichannel experience while coaching others.
Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs.
Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development.
Recognize exceptional performance and redirect employees when needed.
Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
Build customer loyalty through Company sponsored programs.
Reduce loss through a consistent level of customer service, education, and operational controls.

A positive and solutions oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership, supervisory, and customer engagement skills.
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
Minimum of 1 year of retail or related management experience.
A high school diploma.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods; climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Schedules that fit your life.
Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.
Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts.
Professional and personal development programs.