Assistant Store Manager

Responsibilities

• Meet sales targets and ensure the business achieves profitability by supporting the Store Manager in controlling costs (labour, supplies, inventory etc.).
• Deliver exceptional customer service and cultivate lasting customer relationships; set the tone for sales staff to emulate.
• Demonstrate strong time management and organization skills to keep priorities in focus.
• Stay up to date with product knowledge, company information, new launches, campaigns and promotions.
• Support the Store Manager to ensure staff are engaged and educated on all products and promotions.
• Partner with the Store Manager to ensure the staffing schedule meets the needs of the business.
• May assist the Store Manager with the human resource activities which include recruitment, training, developing and motivating staff, performance evaluations, disciplinary procedures, and handling union issues where applicable.
• Assist with POS transactions and end of day cash reconciliation report any discrepancies.
• Support with maintaining the product card library, merchandise and store product.
• Partner with the Store Manager to drive sales and brand awareness.
• Report on any suspicious incidents of guest or team member behavior to Store Manager.
• Assist Store Manager with any required store audits to maintain accuracy and compliance to company standards.
• Support the Store Manager with the store’s Health and Safety programs, following legislated programs and reporting requirements.
• Enforce all company policies and programs, ensuring compliance.
• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation.
• Create relationships with local businesses and participate in community events.
• May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)

Experience