Assistant Store Manager

Support the Store Manager in building and sustaining a high-performing retail team through recruiting, onboarding, training, and continuous development. Partner with the Store Manager to deliver training and communication on all new initiatives, including promotions, products, policies, processes, and safety equipment. Provide timely coaching and feedback to ensure associates consistently meet performance standards and demonstrate desired behaviors. Recognize and reward team members who uphold company values and performance expectations, and recommend candidates for advancement opportunities. Address Employee Relations matters with fairness and a resolution-oriented approach that supports both associates and business needs.

Support the Store Manager in building and sustaining a high-performing retail team through recruiting, onboarding, training, and continuous development.

Partner with the Store Manager to deliver training and communication on all new initiatives, including promotions, products, policies, processes, and safety equipment.

Provide timely coaching and feedback to ensure associates consistently meet performance standards and demonstrate desired behaviors.

Recognize and reward team members who uphold company values and performance expectations, and recommend candidates for advancement opportunities.

Address Employee Relations matters with fairness and a resolution-oriented approach that supports both associates and business needs.

Uphold and ensure consistent execution of all Royal Farms rules, policies, procedures, and systems. Maintain accountability for compliance in all areas, including people, safety, assets, and cash management. Address and escalate concerns or violations promptly to the Store Leader, and when appropriate, to the District Leader and Human Resources. Monitor vendor activity and enforce adherence to company policy when checking in both internal and external vendors.

Uphold and ensure consistent execution of all Royal Farms rules, policies, procedures, and systems.

Maintain accountability for compliance in all areas, including people, safety, assets, and cash management.

Address and escalate concerns or violations promptly to the Store Leader, and when appropriate, to the District Leader and Human Resources.

Monitor vendor activity and enforce adherence to company policy when checking in both internal and external vendors.

Monitor and analyze store performance, metrics, and operational processes to identify opportunities for improvement. Partner with the Store Manager to implement both short-term and long-term strategies and initiatives that support sales, profitability, and operational goals. Provide insights and recommendations to help the store team achieve performance targets while ensuring efficient execution of company programs and policies.

Monitor and analyze store performance, metrics, and operational processes to identify opportunities for improvement.

Partner with the Store Manager to implement both short-term and long-term strategies and initiatives that support sales, profitability, and operational goals.

Provide insights and recommendations to help the store team achieve performance targets while ensuring efficient execution of company programs and policies.

Must be at least 18 years old. High school diploma or GED. Minimum of 1 year of experience in fast food, retail, or related management. Proven leadership skills with the ability to supervise and motivate teams. Strong written, verbal, and interpersonal communication skills. Strong organizational skills with the ability to prioritize and delegate tasks. Basic proficiency in business math, accounting, and computer applications. Demonstrated analytical and decision-making abilities.

Must be at least 18 years old.

High school diploma or GED.

Minimum of 1 year of experience in fast food, retail, or related management.

Proven leadership skills with the ability to supervise and motivate teams.

Strong written, verbal, and interpersonal communication skills.

Strong organizational skills with the ability to prioritize and delegate tasks.

Basic proficiency in business math, accounting, and computer applications.

Demonstrated analytical and decision-making abilities.

An associate’s (2-year) college degree or higher. Leadership experience in a fast-paced retail, food service, or fuel environment. Prior experience across all areas of store operations, including foodservice. A current ANSI-approved Food Safety Manager Certification. Demonstrated excellence in customer service delivery, relationship building, and clear communication. Experience leading and developing high-performing teams. Experience implementing change with measurable results.

An associate’s (2-year) college degree or higher.

Leadership experience in a fast-paced retail, food service, or fuel environment.

Prior experience across all areas of store operations, including foodservice.

A current ANSI-approved Food Safety Manager Certification.

Demonstrated excellence in customer service delivery, relationship building, and clear communication.

Experience leading and developing high-performing teams.

Experience implementing change with measurable results.

Supportive Leadership - Effectively supports the Store Manager by coaching team members, reinforcing standards, and maintaining a positive and productive store environment.

Operational Reliability - Demonstrates consistent execution of store policies, procedures, and safety practices, ensuring smooth daily operations and compliance.

Customer-Focused Performance - Maintains high standards of customer service and professionalism, contributing to strong community engagement and customer satisfaction.