Assistant Store Manager (full-time) - Programming and Special Events

What is the Role?

We are seeking a Full-time Assistant Store Manager - Responsible for Programming and Special Events, to join our Miami team.

You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return!

This includes:

• Support the General Manager in managing the day-to-day operations of the store to ensure the store and teams meet KPI targets
• Collaborate with General Manager to develop clear action plans for the store and team and strive to achieve objectives, deliverables, and timelines for each plan
• Act as a results-driven role model for the team to impact sales generation and exceptional customer service
• Lead and support the oversight of the Canteen floor; acting as Manager on Duty to ensure all operational and customer-facing needs are met
• Monitor and coach staff to continually improve selling opportunities and build genuine customer relationships
• Create and implement visual and merchandising strategies to increase sales. Utilizes selling reports to understand floor capacity, layout, and sell through opportunities
• Support the General Manager and leadership team with goal achievement (KPIs)
• Motivate and inspire the team to achieve/exceed hourly, daily, weekly business goals through in-store selling, using strong business acumen skills
• Create and maintain a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
• Partner with the General Manager to identify and assess training needs. Create tailored training plans to implement various training methods to enhance team members skills and performance
• Assist in managing labor spend to optimize responsible spending and profit opportunities
• Other duties as assigned

• Lead the planning and execution for all programming, special events and celebrations that take place in the store