Assistant Service Manager

We provide the opportunity, and you bring the potential.

A genuine passion for delivering engaging and exceptional customer service.

Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.

The ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.

Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.

Excellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.

Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.

Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.

Flexibility to work a dynamic schedule including evenings, weekends, and holidays.

Fluency in English; French language skills considered an asset.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

Comprehensive benefit program and coverage that varies by position.

Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.

A 10% discount on in-store purchases.

On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.

The opportunity to support local neighbourhoods through our community programs.

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.