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We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes.
That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Salary: £43,000 OTE, includes basic of £37,000 per annum
Hours: Monday to Friday 8.30am - 6pm, Saturday as required
At our incredible state-of-the art Middlesbrough Ford Transit Centre, we are delighted to be recruiting for a Assistant Service Manager to support our Service Team.
We're searching for a hard-working and talented individual who is enthusiastic about change and continuous improvement to join us on our exciting journey!
You will be responsible for supporting our Service Advisors and helping to develop the team.
Through your guidance, they will ensure our customers are offered the highest standard of service whenever they visit us to get their car serviced, or when they need help or advice with the upkeep of their vehicle.
Our service team really are at the heart of ensuring our world class service is delivered so it’s crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time.
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You will be someone who has excellent leadership and communication skills and can demonstrate a successful blend of confidence and assertiveness when dealing with people.
You will have a warm personality, be empathetic and friendly, and have an approachable and professional manner.
working in a similar role in the automotive industry, with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail are also important.
Ideally, we are looking for a Senior Service Advisor with heaps of experience wanting to progress to the next level or a current Assistant Service Manager who is looking to join an innovative company with plenty of progression opportunities!
This is the perfect job for someone who loves working as part of a friendly team, and is truly focused on delivering an exceptional customer experience with the ability to turn any challenging situations into positive experiences.
You must have a full and valid UK driving license.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities.
We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer.
We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us.
These will include verifying your recent employment, address, credit history and a standard criminal record check.
For roles that require you to drive, a driving licence check will also be carried out.
Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights.
Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice.
It also includes information about your individual privacy rights.
Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Major UK automotive retailer operating dealerships and repair centers.
Visit company websiteJobs and hiring trendsGBP 37000-43000 yearly / year
Full-time
Mid
Onsite
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