Assistant Server, Reign (Part-Time)

To promote and maintain a positive working relationship at all times.

To report for duty punctually, in full uniform according to appearance and grooming standards.

To have a full understanding of the food and drink offerings in the outlet, including dietary restrictions, and be proficient in answering any guests’ questions.

To demonstrate a complete understanding of Reign policies, procedures and set service standards as outlined in the Royal York Colleague Handbook

To demonstrate a complete knowledge and understanding of all steps of service and duties and perform them to the set standards as outlined in the Job Task Checklist.

To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.

Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience.

Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Reign.

To understand how to operate all the equipment used in the outlet.

To fully understand and follow the hotel’s recycling program and procedures.

Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met

Adhere to alcohol handling procedures and policies.

Adhere to all LQA standards set for the department.

Will work weekends, holidays and shift work as scheduled.

Any other tasks as assigned.

Previous work experience in a restaurant/food and beverage setting..

Excellent interpersonal skills and a team player attitude.

OTEC certificate an asset.

Flexibility with shifts of the outlet dependent on business demands

Willingness to learn new concepts and ideas.

Smart Serve Training Certification.

Asset: Experience working in Unionized Environment

Constant standing and walking throughout shift

Frequent lifting and carrying up to 50 lbs

Constant kneeling, pushing, pulling, lifting

Frequent ascending or descending ladders, stairs and ramps

At Fairmont Royal York, we embrace an on-site work philosophy, inviting you to join us in our Toronto hotel five days a week. Here, it's more than just work; it's about nurturing the people-centered culture we hold dear. Come be a part of it!

Starting Rate of Pay: $17.60 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement.

Free Meals: Healthy meals on us every shift.

Travel Discounts: Sweet deals at Accor hotels worldwide.

Dry Cleaning: Free dry-cleaning for your work gear.

Skill Up: Custom learning programs to boost your talents.

Impact: Join our Health & Wellness, Sustainability, and DEI Committees.

Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.