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Assistant Retail Manager - Burnside
Housewares Sorter - Ringwood
Melbourne, AUS
Full-time
Mid
Onsite
Discovered 2 weeks ago
Free
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Reporting to the Retail Manager at our Burnside store , the Assistant Retail Manager is responsible for leading our Retail Operations Team. The Operations team is responsible for ensuring our Savers customers and donors receive exceptional customer service.
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About our Business
At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right — for our people and for our purpose.
About the Role
Reporting to the Retail Manager at our Burnside store , the Assistant Retail Manager is responsible for leading our Retail Operations Team. The Operations team is responsible for ensuring our Savers customers and donors receive exceptional customer service.
A typical day might include
Overseeing the day-to-day functions of the sales floor in a big box environment
On a shift, providing leadership and supervision to a team of up to 12 team members
Proactively identifying opportunities to enhance efficiencies and apply creative thinking to increase store sales and profits
Leading by example and role-modelling outstanding customer service by meeting and engaging with our wonderful customers and donors
Welcoming and training new team members into our business, supporting them to succeed and grow in their roles.
About You
To ensure you can hit the ground running, you will have a mix of the following:
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