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Assistant Restaurant Manager

Rosewood Jeddah
Jiddah, KSA
Fulltime
1 months ago
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Free

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Overview

  • Description of Duties:
  • Ensures that minimum brand standards have been implemented.
  • Ensures that all the Food and Beverage Essentials are implemented.
  • Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
  • Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Establishes a rapport with guests maintaining good customer relationships.
  • Personally and frequently verifies that guests in the Outlet are receiving the best possible service.
  • Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective associates and functions to the fullest expectations.

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