Assistant Operations Manager (Remote) - NY Behavioral Health Private Practice

· Track clinician activity, documentation, sessions, operational metrics, and KPIs.

· Pull, analyze, and interpret operational reports for leadership.

· Monitor progress toward departmental goals and identify trends or opportunities for improvement.

· Support operational planning through data analysis and performance reporting.

· 100% remote work environment

· Consistent Monday–Friday schedule

· Health, dental, and 401(k)

· 15 days PTO, 5 sick days, and 11 paid holidays

· Collaborative, mission-driven culture

· Opportunity to make a meaningful impact in behavioral healthcare

• Compensation: $50,000–$55,000 annually

• Schedule: Monday–Friday
• Primary Focus: Clinician support, operational process improvement, KPI reporting, and leadership support
• Technology: Electronic Health Record (EHR), Salesforce, Microsoft Excel
• Ideal Background: Behavioral health operations, healthcare administration, practice management, clinician support, medical office operations, or healthcare analytics
• Success Measures: Clinician satisfaction and responsiveness; operational efficiency; accuracy of reporting and documentation; KPI performance and goal tracking; process improvement initiatives

· 2+ years of experience in behavioral health, healthcare administration, medical office operations, or a similar healthcare environment.

· Experience using an Electronic Health Record (EHR) system (AdvancedMD strongly preferred).

· Strong relationship-building, communication, and interpersonal skills with the ability to work effectively with clinicians and cross-functional teams.

· Strong analytical skills with the ability to organize, interpret, and communicate operational data.

· Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.

· Comfortable working independently in a fully remote environment.

· Experience in a behavioral health or outpatient private practice.

· Experience with Salesforce or another CRM platform.

· Familiarity with New York insurance plans and authorization processes.

· Experience pulling reports, analyzing operational data, and tracking key performance indicators (KPIs).

· Previous leadership or supervisory experience.